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Scheduling

Office Hours

The Dental Health Center is open
Monday 7 am – 8 pm
Tuesday 8 am - 5 pm
Wednesday 8 am - 5 pm
Thursday 7 am - 5 pm
Friday 7 am - 12 pm

To schedule your appointment, please call us at 651.463.2300 during normal business hours. If preferred, you can request an appointment by email and someone will call you or reply promptly.

We will schedule your appointment in a timely and convenient manner. If you have pain or an emergency situation, every attempt will be made to see you that day.

The Dental Health Center regards each appointment as time dedicated to your personal needs. We make every effort to stay on schedule to minimize your waiting.

Appointment Scheduling Policy

Patients with a scheduled appointment, who wish to cancel or re-schedule are asked to provide at least 48 hours notice prior to the scheduled appointment time. Please do not cancel or re-schedule appointments on our voicemail. Patients who do not provide at least 24 hours notice may be subject to a $50 cancellation fee.

Insurance

The Dental Health Center welcomes your insurance.

Your dental plan is a form of compensation provided to you by your employer. You can expect the carrier (insurance company) to reimburse you for a portion of our fee. We will provide you an estimate of your co-pay as reported by your dental plan. Although we are not a party to the contractual arrangement with your insurance company, we do want to work with you to help you realize your maximum benefits.  The information we provide to you about your insurance is obtained from your insurance company and may be subject to change.

It is our goal to make the process as easy as possible. As a convenience to you, we will help you process your insurance claims in order for you to receive the maximum reimbursement to which you are entitled. It is important that we are made aware of any qualifications or limitations in your policy.

At all times, you can be confident that we will provide you with our best services without regard to the limitations imposed by your insurance coverage. To do otherwise would violate our contract with you – a contract we feel morally obliged to honor.

Please keep in mind that dental insurance is structured differently than medical insurance in that there are large variations in co-payments and fee schedule allowances. There is also an annual maximum dollar amount that your insurance company will pay. Dental insurance is similar to medical insurance in that it is a contract between the patient (or employer) and the insurance company. The benefits and maximums are based to a large degree on the premiums which are paid. Decreased benefits typically do not reflect on your best treatment options. Dental insurance was never designed to cover all of your dental needs but rather as an allowance of dollars that may help with some of your costs. Please don’t hesitate to call if you have any questions or concerns.